ATM MACHINE

Located in the elevator lobby of the 3rd floor of Grand Cascades Lodge and in the Lower Lobby of the Crystal Springs Country Club. 

CHECK-IN AND CHECK-OUT

Check-in time is 4:00pm. Check-out time is 11:00am. Please contact the Front Desk to request a late departure for a fee. Hit the ‘Front Desk’ button on your phone. 

CONCIERGE

The Concierge is available to assist with all details to help make your stay memorable. Please contact us for any request or information you may need. Dial 8952 or touch the ‘Concierge’ button on your phone. 

CRIBS

Contact the Front Desk. Fees apply. 

DOCTORS

Contact the Concierge. Dial 8952 or hit the ‘Concierge’ button on your phone. Sparta Urgent Care — 6.7 Miles away376 Lafayette Road - Suite 101, Sparta, NJ 07871   Ph: 973.383.9898 

FAX SERVICES

Contact the Front Desk by touching the ‘Front Desk’ button on your phone. 

FITNESS CENTER

Located on Floor 1. Touch the ‘Front Desk’ button on your phone for more information. Open 24 hours. 

FRONT DESK

Touch the ‘Front Desk’ button on your phone. 

HOUSEKEEPING

Touch the 'Housekeeping' button or 'Front Desk' button on your phone.  

ICE AND VENDING MACHINES

Ice and vending machines for the First and Lobby Levels are next to rooms 119, 152 and 229. Ice and vending machines are in the center of the building on floors 3, 4 and 5. 

IN-ROOM SAFE

Located in your guest room closet. 

MAINTENANCE

Report any maintenance concerns to the Front Desk. Hit the ‘Front Desk’ button on your phone. 

POOL

Biosphere Pool Complex is located on Floor 1. Dial 8979 or hit the ‘Front Desk’ button on your phone for more information. 

WAKE-UP SERVICE

Contact the Front Desk. Hit the ‘Front Desk’ button on your phone.